A SEAMLESS OMNI-CHANNEL EXPERIENCE PROVIDED THROUGH A WEB INTERFACE

To provide a unique simplified user experience, empowering employees to utilise responsive content and boost their productivity. eAccess  provides an omni-channel document creation tool, that simplifies the process, production and tracking of customer communications. This will allow our employees to be more independent and will improve responsiveness. When using our eAccess document creation tool, business users will be able to to quickly provide customers with a dynamically customised message using your preferred channels.

  • Integration – All eAccess features can be integrated directly into your business applications without the need for using its’ portal. 

  • Customer Self Help – Our document creation tool can be automated through customer web interaction via their remote log-in.

OMNI-CHANNEL EXPERIENCE

Communicate via all contact points through all channels for a seamless relationship, whilst reinforcing brand guidelines to your customers.

SECURITY / COMPLIANCE

Using our document creation tool, you can automatically ensure your documents comply with the latest regulatory requirements and brand guidelines.

ONE TO ONE COMMUNICATION

Personalise communication content, adapted to the individual customer and the target device and then transmitted over the preferred channel.

COMMERCIAL EFFICIENCY

Improve organisational agility and responsiveness, improving efficiency by 75% on average.

HARMONIE COMMUNICATION SUITE

A modular suite of 5 solutions, based on a single platform.

Designer

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Producer

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eAccess

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Hubmail

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Conductor

Conductor
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