Sefas have been a thought leader in the Customer Communication Management (CCM) space since 1991. We publish regular whitepapers on various topics which can be seen below.
A couple examples have been provided below to give you an insight as to some of the content which we’ve recently published.
Is there a right CCM strategy?
After introducing postage savings of more than £1 million a year, it is no wonder that telecomms giant BT is one of Sefas’ longest standing clients. Communicating with 18 million customers may seem like a daunting task, but it is all in a day’s work for BT Retail, thanks to Sefas’s software. For BT, customer communications are key – down to the last detail of every document it sends out; with over 1.2 billion impressions made annually, this is no mean feat.
Ultrafast job on-boarding
After introducing postage savings of more than £1 million a year, it is no wonder that telecomms giant BT is one of Sefas’ longest standing clients. Communicating with 18 million customers may seem like a daunting task, but it is all in a day’s work for BT Retail, thanks to Sefas’s software. For BT, customer communications are key – down to the last detail of every document it sends out; with over 1.2 billion impressions made annually, this is no mean feat.
VIDEOS
We shall be recording a number of product videos in the upcoming months to help showcase what Sefas and HCS can offer to enhance your CCM needs. Please check back or join our newsletter to be notified when these are available. You can also follow us on social media using the links at the top of this page.