How CCM Software Can Support Your Onboarding Process
The customer onboarding process is one of the most critical stages in building a long-term relationship with your customers. It's your first [...]
The Evolution of Digital Communications Strategies in Banking
Digital communications in banking have become essential for staying connected with customers. Over the years, banks have shifted from traditional methods like [...]
What Is The Health Insurance Customer Journey
Our lives would not be the same without health insurance, which provides access to important medical care and financial protection. The health [...]
5 ways to optimise the car insurance customer journey
In today’s competitive car insurance market, creating a smooth and satisfying car insurance customer journey is more important than ever. Customers expect [...]
How does CCM factor into the digital transformation in finance
Did you know that over 70% of financial institutions are accelerating their digital transformation efforts to stay competitive in today’s fast-paced market? [...]
Understanding the European Accessibility Act (EAA) and Its Impact on UK Insurance Companies
Understanding the European Accessibility Act (EAA) and Its Impact on UK Insurance Companies The European Accessibility Act (EAA) is a significant [...]
Sefas Is Attending The Digital Transformation In Insurance Conference
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]
Quadrant SPARK Matrix names Sefas CCM Technology Leader
SPARK Matrix Technology Leader awarded by Quadrant to Sefas for Customer Communication Management in Q1 2024 CLICK HERE TO READ [...]
Multi-Channel Strategy Or Omni Channel? Which Should You Use?
As we head into 2024 it is more important than ever to have a concrete marketing strategy to support your marketing efforts. [...]
What Is Insurtech And How Will It Evolve Customer Communications?
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]