How to Get Crisis Communication Right Every Time
Crisis communication is often the first thing your customers notice when something goes wrong. And it matters more than you think. According [...]
Overcoming Compliance Challenges in Insurance Communications
Did you know that poor communication is one of the top reasons insurers fall short of compliance? According to the FCA, when [...]
How to Use Data to Personalise Customer Interactions
Imagine you’re one of millions on a company’s list, getting generic emails that feel like they were meant for someone else. Frustrating, [...]
Integrating Customer Feedback into Your Communication Strategy
If you’ve ever sent out emails, printed letters or updated your website, only to hear crickets from your customers, you’re not alone. [...]
Sefas and ARGenesis announce partnership to improve Customer Experience in the Insurance Industry
Sefas and ARGenesis announce partnership to improve Customer Experience in the Insurance Industry through state-of-the-art actuarial and analytics functionality allied with market [...]
Healthcare Data Protection: Practical Tips to Stay Secure
Let's face it - healthcare data protection isn't just a technical issue anymore. It's a real, everyday concern for anyone managing patient [...]
The Role of Blockchain in Secure Customer Communications
Let's be honest - today's customer communications are under more pressure than ever. They need to be secure, personalised and most importantly, [...]
Sefas and TCG Process announce Automated Document Processing Customer Experience partnership
Sefas Innovation Ltd and TCG Process announce a partnership to Improve Customer Experience through Automated Document Processing The partnership enables automated processing [...]
Sefas reflects on Insurtech Insights Europe 2025
Sefas reflects on an inspiring Insurtech Insights Europe 2025 Insurtech Insights Europe 2025 at London’s InterContinental O2 was an event to remember. [...]
SEFAS ASPIRE world leaders in CCM in 2024
SEFAS are 2024 ASPIRE world leaders in CCM The CCM Leaderboard 2024 has just been published by ASPIRE, an analyst specializing in [...]