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  • People sat in auditorium - Sefas Is Attending Insurtech Insights Europe 2025.

    Sefas at Insurtech Insights Europe 2025: Leading the Omnichannel Revolution

Sefas at Insurtech Insights Europe 2025: Leading the Omnichannel Revolution

Sefas Is Attending Insurtech Insights Europe 2025 Sefas, a global leader in customer communication management (CCM), will showcase its expertise in omnichannel [...]

Sefas at Insurtech Insights Europe 2025: Leading the Omnichannel RevolutionRudy Millard2025-02-25T15:54:19+00:00
  • Illustration of a person working on a laptop with cybersecurity and cloud storage icons around them.

    The Importance of Data Security in Customer Communications

The Importance of Data Security in Customer Communications

Businesses handle vast amounts of sensitive customer information, from financial transactions to healthcare records, making them prime targets for cybercriminals. Without strong [...]

The Importance of Data Security in Customer CommunicationsTFA-User2025-02-24T12:54:47+00:00
  • Customer service representative wearing a headset, working on a computer with data charts on the screen in a modern office.

    Overcoming Common Challenges in CCM Implementation

Overcoming Common Challenges in CCM Implementation

Customer Communication Management (CCM) is crucial in modern business communication, enabling organisations to deliver consistent, personalised and efficient interactions across multiple channels. [...]

Overcoming Common Challenges in CCM ImplementationTFA-User2025-02-24T12:57:46+00:00
  • Illustration of a person working on a laptop, surrounded by abstract representations of artificial intelligence, data analytics and automation.

    How AI Improves Customer Communication Management

How AI Improves Customer Communication Management

Businesses need to communicate with their customers in a personal, consistent and timely way. This is where Customer Communication Management (CCM) comes [...]

How AI Improves Customer Communication ManagementTFA-User2025-03-07T15:51:29+00:00
  • A visually impaired woman using a laptop

    What is an Accessible PDF Document?

What is an Accessible PDF Document?

Learn more about Accessible Communications solutions by Sefas By default, a standard PDF is not accessible to people with disabilities, [...]

What is an Accessible PDF Document?Rudy Millard2025-05-14T15:47:18+01:00
  • visually impaired woman working at office, blurry light around

    Strategies to Improve Accessible Communication

Strategies to Improve Accessible Communication

Strategies to Improve Accessible Communication Fact: Companies that invest in digital accessibility often see a return on investment (ROI) of [...]

Strategies to Improve Accessible CommunicationRudy Millard2025-05-14T15:47:18+01:00
  • Visually impaired man with cane sitting on couch and listening to music through headphones

    The Challenges in Managing Accessible Communications

The Challenges in Managing Accessible Communications

The Challenges in Managing Accessible Communications Fact: 71% of customers with disabilities will leave a website that is difficult to [...]

The Challenges in Managing Accessible CommunicationsRudy Millard2025-05-14T15:47:18+01:00
  • Visually impaired man using the laptop in the office

    Legal Requirements for Accessible Communications

Legal Requirements for Accessible Communications

Legal Requirements for Accessible Communications Fact: Inaccessible workplace environments and communication methods are major barriers to employment for people with [...]

Legal Requirements for Accessible CommunicationsRudy Millard2025-05-14T15:47:18+01:00
  • young woman showing older woman communication on smart phone

    The Opportunities of Accessible Information

The Opportunities of Accessible Information

The Opportunities of Accessible Information Fact: Over 1 billion people, approximately 15% of the world's population, live with some form [...]

The Opportunities of Accessible InformationRudy Millard2025-05-14T15:47:18+01:00
  • Close-up of a handshake between two professionals, with a laptop displaying charts in the background.

    How CCM Software Can Support Your Onboarding Process

How CCM Software Can Support Your Onboarding Process

The customer onboarding process is one of the most critical stages in building a long-term relationship with your customers. It's your first [...]

How CCM Software Can Support Your Onboarding ProcessTFA-User2025-02-13T10:04:31+00:00
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