Ethical Considerations and Challenges with AI in Customer Service
AI ethics is becoming a big deal - and fast. As more businesses use AI to power their customer service, from chatbots [...]
AI ethics is becoming a big deal - and fast. As more businesses use AI to power their customer service, from chatbots [...]
Sefas and ARGenesis announce partnership to improve Customer Experience in the Insurance Industry through state-of-the-art actuarial and analytics functionality allied with market [...]
Have you ever found yourself stuck in a never-ending chatbot loop when all you really needed was to speak to a real [...]
Sefas Innovation Ltd and TCG Process announce a partnership to Improve Customer Experience through Automated Document Processing The partnership enables automated processing [...]
Mobile-first communication is no longer optional — it's a must. Think about it: how often do you grab your phone to check [...]
Sefas reflects on an inspiring Insurtech Insights Europe 2025 Insurtech Insights Europe 2025 at London’s InterContinental O2 was an event to remember. [...]
Sefas Is Attending Insurtech Insights Europe 2025 Sefas, a global leader in customer communication management (CCM), will showcase its expertise in omnichannel [...]
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]
As we head into 2024 it is more important than ever to have a concrete marketing strategy to support your marketing efforts. [...]
Sefas’s Head of Financial Services Markets Karen Peters will be attending the Digital Transformation in Insurance Conference 2024, taking place from May [...]